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We are seeking a skilled Customer Support Executive to join our team. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will be handling incoming calls and emails, providing product information, resolving customer issues, and escalating issues to the appropriate department if needed. The ideal candidate should have excellent communication skills, be able to multitask, and have a strong customer service orientation.
Responsibilities:
Responsibilities:
- Handle incoming calls and emails from customers
- Provide product information to customers
- Resolve customer issues and complaints
- Escalate issues to the appropriate department if needed
- Update customer information in the database
- Identify and escalate priority issues
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