$ads={1}
We are offering a vacancy at the Taufkirchen location within the Customer Excellence department for the position of Customer Service Representative. The purpose of this position is to support both internal and external clients with an unwavering commitment to customer service and the ability to deliver quality work.
Das dürfen Sie erwarten
- Attractive salary based on the BAP/DGB collective agreement
- Reliable and punctual payment, possibility of monthly partial payments
- Plus an attractive starting bonus of xxxx € upon commencing work
- Reliable and punctual payments, possibility of monthly installments on account
- Extensive social benefits, incl. Christmas and holiday bonuses
- Up to 30 days vacation per year
- Use of the Randstad App (leave requests online, payroll viewable at any time and much more)
Ihre Aufgaben
- Provides comprehensive service to Customers in the DACH region
- Manage and respond to customer inquiries according to Service Level Agreements
- Follow up on customer’s orders which requires further information: delivery dates, certificates
- Communicate with our internal and external customers
- Maintaining Customer Master data
- Liaising with other departments e.g. Sales, Finance, Technical Service, Logistic
Unsere Anforderungen
- Business Administration Studies
- Several years of experience in customer service in an international sales environment
- Strong customer and service orientation as well Communication skills (phone, email and in person)
- Intercultural Competence
- Very good knowledge of business German and English, knowledge of French is an advantage
- Good team player and ability to work independently as well as develop personal initiatives
- Great learning ability
- proactive attitude and openness Strong administrative skills
- Good knowledge of ERP systems and CRM, e.g. Sales Force
$ads={2}
