Job Description:
- Full inspection and audit of the apartment before onboarding
- Inventory management
- Onboarding of the property
- Resolving maintenance and cleaning issues
- Cash collections
- Addressing and escalating guest complaints and extra demands
- Conducting viewings to clients
- Meet and greet to To ensure a pleasant and satisfying stay
- Providing information about facilities, programs and other services.
- coordinating with cleaning team
- coordinating with security and reception of the properties in case of any emergency in the apartment or with the guest check in/out
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PERSONAL ATTRIBUTES:
- Strong written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a multi-cultural team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with guests and patrons
EXPERIENCE
- Minimum 3 - 5 years relevant experience with at least 2 years at a supervisory level
- Own Car with UAE Driving license is a MUST, preferred with knowledge of Dubai areas
Job Type: Full-time
Salary: Up to AED6,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Property management: 3 years (Required)
License/Certification:
- UAE drivers license (Required)
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